Frequently Asked Questions
Everything you need to know about simplifying your digital life.
What is a 'dumb' phone and why should I switch?
A dumb phone, or feature phone, is a device with limited internet capabilities designed to reduce screen time and digital distractions. Switching helps you reclaim your focus and prioritize real-world interactions.
Will these devices work with my current carrier?
Most of our devices are unlocked and compatible with major 4G and 5G networks. We recommend checking the specific frequency bands listed on each product page against your carrier's requirements before purchasing.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping times vary depending on the destination and customs processing.
What is your return policy for electronics?
We offer a 30-day return policy for devices in their original packaging and condition. Please note that opened electronics may be subject to a restocking fee to ensure product quality for all customers.
Do these phones support basic apps like WhatsApp or Maps?
Compatibility varies by model. Some of our 'minimalist' smartphones run light versions of essential apps, while our basic flip phones are restricted to talk and text only.
Are the devices covered by a warranty?
Yes, all new devices come with a standard 1-year manufacturer warranty that covers hardware defects. This does not include accidental damage such as cracked screens or water exposure.